Customer Support Executive

Job Role: Customer Support Executive

Responsibilities:

• Handle customer calls, emails, or chats
• Answer customer queries and provide solutions
• Resolve complaints in a professional manner
• Maintain customer records and call logs
• Follow up with customers for issue resolution
• Coordinate with internal teams when required
• Ensure customer satisfaction

Requirements:

• Minimum 12th / Graduation (preferred)
• Good communication skills
• Basic computer knowledge
• Ability to handle customers politely
• Willingness to work in shifts (if required)

Skills Required:

• Communication and listening skills
• Problem-solving ability
• Patience and customer-handling skills
• Basic knowledge of MS Office

Job Type:

• Full-time / Part-time
• Voice / Non-Voice / Chat Support
• Day shift / Night shift

Salary & Benefits:

• Fixed salary + incentives
• Shift allowance (if applicable)
• Training provided